Pole Position 77 is a motorcycle shop located in Vert-Saint-Denis, France. With a passion for motorcycles, Pole Position 77 offers a wide range of products and services to cater to the needs of motorcycle enthusiasts. From in-store shopping to in-store pick-up and delivery, customers can conveniently choose the option that suits them best. The shop stocks various spare parts for different motorcycle models, including the Ducati Mostro 695 from 2006. Whether it's an oil filter, air filter, or timing belt, Pole Position 77 strives to provide the necessary spare parts to keep motorcycles running smoothly. With a dedicated team, excellent customer service, and a commitment to quality, Pole Position 77 is a go-to destination for motorcycle enthusiasts in Vert-Saint-Denis and beyond.
Reviews
I loved my Ducati Multistrada 950s, a real joy. Unfortunately this dealer to whom I entrusted its maintenance dissuaded me. The bike was returned to me each time with new problems (including once with the chain which was excessively slack), and even dirty (not degreased after changing the chain kit). Excessively long repair time (5 months for a repair considered by the expert to be "light"), and all without any empathy, without any excuse. Stayed 3 hours in the dealership waiting for the repair with a temperature close to 30°, and not once was I offered a refreshment...
Ducati... It's over... And I'm the first to be disappointed because I really loved this Multistrada! But as the Workshop Manager would say, we are not going to elaborate, our requirements in terms of quality of service are far too different!
An old gentleman at the counter, very bitter, no smile, no hello (it's up to the seller to say hello first, not the other way around), huffed every time I asked him for 1 piece of information (I did say 1) on my 848 evo Corse SE. He didn't even bother to give me the amount of oil I needed in the engine. I was about to question him about the strainer and the gasket that needed to be changed... what didn't I say: he gave me a very disapproving look. This is very shocking, having years of customer relations under my belt. Change jobs, customer relations are not for you. I left with just my oil filter. You missed other sales. If the world of motorcycling is frowned upon, it is also because of this type of very unpleasant person. On the other hand, a very young receptionist was very helpful.
Great welcome, to say, I left with a new motorcycle
Thank you to the entire Pole Position 77 team for their warm welcome!
I am now the happy owner of a Ducati Streetfighter V4S! Superb motorcycle 🤩
Thanks in particular to Camille who advised me and followed up rigorously throughout the sale 😊 A true professional!
I highly recommend this superb dealership - no hesitation in traveling a few more kilometers from Paris for service of this level!
I dropped by the dealership yesterday to find out more about the Crazy Days KTM offers. Very warm welcome from Camille on the DUCATI side then excellent exchange with André at KTM. Very knowledgeable, I received all the information I was looking for. An honest commercial offer was made to me and I will most certainly sign with Pole Position 77.
I hope the workshop will be at the same level of professionalism because it ultimately represents between 60% and 70% of the value of a dealership for any customer.
30-10-2020
Pleasant sales staff, qualified and competent technicians and management attentive to needs. Magnificent, spacious and well-appointed showroom. Perhaps there should be a little more complementary products, clothing, accessories from the brands on display and derivative products...
Purchase order, with complete confidence, at the beginning of the month for a new Spyder F3 Limited "Black Edition" and receipt at the end of the month. Reliable, high quality Can Am equipment. Have no fear regarding the after-sales service and the professionalism of the team.
I bought a CAN AM ryker 600 with pole position. I had to deal with a professional and cool salesperson, Camille. I had to go back for a problem with my CAN AM, which I had to leave with them for repair. Nice of them to accompany me to the station. I don't regret buying my ryker from them.
Good team attentive to our needs.
Beautiful, welcoming store.
Location
Hours
- Monday Close
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Tuesday
09:00 AM - 12:00 PM02:00 PM - 06:00 PM
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Wednesday
09:00 AM - 12:00 PM02:00 PM - 06:00 PM
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Thursday
09:00 AM - 12:00 PM02:00 PM - 06:00 PM
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Friday
09:00 AM - 12:00 PM02:00 PM - 06:00 PM
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Saturday
09:30 AM - 12:30 PM02:00 PM - 06:00 PM
- Sunday Close